Meet our Phone Agents!
Get to know our full team of AI Phone Agents, each of which serves a different purpose. You'll find a description, detailed video explainer and example call recording for each one, below.
Our Agents are constantly being improved, with new ones in the pipeline based on client feedback and requests.
💬 Front Desk Agent - 'The Message Taker'
The friendly, switched-on voice at the front of your business.
Our very first phone agent, originally designed to replace tired outsourced call answering services, The Message Taker does more than just jot down a name and number. Traditional outsourced call answering providers didn’t understand recruitment, didn’t sound like your brand, and didn’t leave a great impression — for a surprisingly high price.
The Message Taker flips the script.
It knows your business, speaks in your tone, and delivers detailed, accurate messages, every time. It can be trained on your specific processes and FAQs, and it even greets known contacts by name using your CRM data*.
Each interaction is transcribed and passed directly to the right team member, with a concise call summary, so you never miss a beat (or a great candidate).
Forget voicemails (which no-one uses any more anyway). Ditch the generic outsourced call centre. Let The Message Taker handle it, beautifully, and every time.
Get acquainted with 'The Message Taker':
Listen to an example call:
🔀 'The Call Router' Agent
Smarter call handling, with a human touch (when it counts).
If 'The Message Taker' is your warm and reliable receptionist, 'The Call Router' is your proactive switchboard... Smart, fast and always on the lookout for who’s best to help.
It doesn’t just take calls. It listens, understands, and works out whether to assist directly, or who in your team should speak with the caller. It then conducts a warm transfer in real time. If that person’s not available, no problem. It comes back politely, takes a detailed message, and passes it on with a summary and full transcript. All with zero fuss, and a tone that feels just like your own team.
During office hours, it routes live. Outside of hours, it shifts gears into message-taking mode. Still responsive, still helpful, still on-brand.
Oh, and sales calls? It handles them like a pro gatekeeper. No more interruptions from people you never meant to speak to.
With 'The Call Router', you can:
Have every call answered 24/7. Or use it as a safety net, just catching the ones your team miss. Always know the right person is being connected, or a message is being captured flawlessly.
It’s the next step up in caller care, whilst protecting your team's valuable time. They'll thank you for this one!
Learn more about 'The Call Router':
Listen to an example call:
⚡ 'The Applicant Agent'
Strike while the applicant’s hot.
Speed matters in recruitment. 'The Applicant Agent'
makes sure you’re first to the talent party.
As soon as an application lands, this agent jumps into action. Within 60 seconds, it’s already calling relevant candidates, warmly engaging them, and letting them know their application’s been received and is being reviewed. That quick response alone boosts your brand perception and keeps great candidates from drifting toward the competition.
But it doesn’t stop there.
'The Applicant Agent' pre-screens every applicant according to your specific criteria, checking:
Are they suitable for the role they applied for?Are they a good fit for your agency in general? Are they worth flagging for future opportunities?
It checks the job record, reviews the candidate’s CRM history, and runs through key qualifying questions set by you. It assesses interest, suitability, and commitment, and if everything stacks up, it sends a detailed call summary and full transcript straight to the relevant consultant’s inbox.
Candidates feel heard. Consultants get a head start. And you significantly reduce the chances of top talent slipping through the cracks. Or worse, heading straight to your competitors.
With 'The Applicant Agent', you:
Respond instantly to new applications
Qualify and categorise candidates in real time
Deliver high-value leads directly to consultants — fast
Create a premium first impression that builds trust from the start
Always on, always accurate, always polite! It’s like having a supercharged resourcer working the early shift, every day of the week, and at a fraction of the cost.
Explainer video - 'The Applicant Agent':
Listen to an example call:
🔗 'The Applicant Connector'
AI that brings your best applicants straight to your desk. Fast.
Some recruitment teams aren’t ready for an AI to make outbound calls to candidates, and that’s absolutely fine.
'The Applicant Connector' offers the same lightning-fast response as 'The Applicant Connector', but hands the baton to your team at just the right moment.
Here’s how it works:
As soon as an application drops in, 'The Applicant Connector':
Reviews and triage's the application for relevance and quality
Checks the candidate’s CRM record and job match
Flags anything useful; previous contact, notes, red flags, or green lights.
Then it calls the relevant consultant directly, providing a
quick, clear verbal summary of the applicant and why they’re worth a look. If the consultant wants to speak with them straight away (which they probably should), the agent will call the applicant immediately, and then quietly step out of the call whilst its ringing, letting the human take over. Hence it's name - The 'Call Applicant Connector'.
After the call, it updates your CRM with what happened.
Why it works:
This agent bridges the gap between AI speed and human touch. It’s perfect for agencies that want to stay competitive and responsive, without letting AI speak directly to candidates (yet). You still get immediate attention on strong applications and massive time savings on pre-vetting. It creates a seamless flow from application to consultant call — within minutes of the application.
You’re not just faster. You’re sharper, better informed, and already halfway through the hiring conversation by the time your competitors are checking their inbox.
The Call Connect Agent - For recruiters who want to be first to act, not first to automate outbound calls.
Watch - 'The Applicant Connector':
Listen to an example call:
📢 'The Resourcer Agent'
Reach between 20 and 100 candidates on the phone, before your competitors reach one.
In recruitment, timing is everything. And
'The Resourcer Agent' gives you a head start every single time.
Designed to respond instantly to new vacancies, contracts, or shift requirements, this agent picks up the phone the moment it's prompted, calling your hottest candidates - up to 100 at the same time time. If your resourcers could have a super power, this is the one you'd want them to have!
'The Resourcer Agent' will call up to 20 people concurrently, as standard, and up to 100 people concurrently for £6
Why it works:
In a recent survey, when asked how candidates preferred to be contacted by recruiters. 43% said by phone, 29% said LinkedIn and the remaining minority was split across email, text and WhatsApp.
More importantly, written messages often sit unread or get lost in the shuffle and business of life. When a call happens, decisions and actions invariably follow immediately.
That means fewer delays, fewer missed placements, and a better shot at securing top talent before someone else does.
Here’s what 'The Resourcer Agent' does:
Dials out to multiple candidates simultaneously, for rapid response
Conducts itself professionally and charmingly, staying true to your brand
Notifies candidates of new roles, shifts, or contracts
Warms up relationships and keeps your brand top-of-mind
Captures interest in real time and triggers URGENT alerts to your team
As soon as a candidate shows interest, 'The Resourcer Agent' flags it, sending a high-priority email to the relevant consultant so they can jump in, follow up, and lock it in.
This agent doesn’t just save time. It creates time advantages. In markets where speed wins, it puts you ahead by minutes (sometimes hours or even days), which can translate to a huge advantage.
'The Resourcer Agent' - because the early recruiter gets the placement.
Get familiar with 'The Resourcer Agent':
Listen to an example call:
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